What is the process for getting a diagnostic test, MRIs? What have you, whatever my doctor has asked me to do or ordered me to do, medically speaking, in my workers compensation claim? What's the process? Hello, my name is Ty Wilson. I'm a Georgia workers compensation attorney, practicing law in the state of Georgia. And there is a process to minimize the amount of delay.
One of the biggest frustrations in workers compensation is the unnecessary delay of getting these diagnostic tests, MRIs, prescriptions, refilled and all this other stuff approved from the adjusters. So, “the process”. If your doctor tells you that you need an MRI, for example. You need to wait around after the appointment for the script, or the prescription– script is short for prescription; the prescription in writing from that doctor that says you need an MRI. And it will say what type of MRI; lumbar, cervical, what happened or of different body part.
Anyway, you want that documentation. You want to take that documentation and you want to email it and or fax it, preferably fax it to the adjuster. Get a fax confirmation. In that you want to say, “Here is a script for my MRI. Please let me know when this will be authorized.”. And then you want to follow up with a phone call. If you have an attorney, they certainly can help you and will take the lead on this. However, the attorney still needs your help. They need your help in the sense that they need that written script. If you say, “Ooh The doctor said, they'll send it to the adjuster. No big deal.”. Well as an attorney, I have to still follow up with the doctor's office. And maybe they've done the script, maybe they haven’t.
This work injury is more important to you than it is to the staff at the doctor's office. So, in order to help facilitate your claim, it's important that you participate. And you participate by waiting, making sure you get the script and then sending it either to your attorney and or the adjuster to keep things moving. These cases go through a lot of delay. And a lot of it is you don't know if that doctor's office has actually sent the script. You don't know if that doctor's office actually has the script, unless you have it in your hands and you can forward it onto the adjuster. When you contact the adjuster, the adjuster may or may not have it and they may still tell you, “Well, I still got to get the script.”. You need to eliminate all that. Give them the script and say, “Well I fax you the script and here's confirmation that says it went through to you. I'll fax it to you again. I need you to confirm that you received it.”
Now, you've eliminated the whole guesswork of, “Did the doctor's office send it to the adjuster?” “Did the adjuster actually receive it?”. Now, you've eliminated all that. Now, it's get it scheduled as quickly as possible. It helps minimize delays for you and your care. And when you're in a lot of pain, that can mean a lot. So we hope that you found this information helpful. If you have any questions, please feel free to contact our office and we'll see you on the next video.